If you want to take your car across the channel, or you just don’t want to fly, cross channel ferries are well equipped to meet the needs of disabled customers.
Booking
When you phone or go online to book your ferry, let them know that you need assistance so that it can be arranged. It is best to do this 48 hours before you travel.
Assistance
If you have notified the operator that you will need assistance, they will make sure that your vehicle is parked next to the lift which can take you up to the passenger deck. This is really important so that your vehicle is not blocked in, leaving you unable to get out. It is generally not permitted to remain on the car deck on sea crossings. Staff will assist you from the car deck to the passenger deck.
If you are travelling on foot, you will be assisted to the priority seating area.
Toilets
There will be accessible toilets at the port or harbour and on board – if necessary check when booking exactly what the facilities comprise, and where they are.
Assistance Dogs
If you want to travel with an assistance dog, you will need to meet the requirements of the Pet Travel scheme. See https://www.gov.uk/take-pet-abroad/guide-dogs.
You must also inform the ferry company and you should check their arrangements for toileting/spending areas for dogs both at the terminal and on board.