If you want to visit any of the many islands around the UK, ferries can offer an easy option for travel either as a car driver or passenger or on foot.
The size and design of ferries varies enormously as do the ports and landing stages they use so it is important to check facilities online or when you book to make sure you will be able to manage.
Booking
When you phone or go online to book your ferry, let them know that you need assistance so that it can be arranged. It is best to do this 48 hours before you travel.
Assistance
If you have notified the operator that you will need assistance, they will make sure that your vehicle is parked next to the lift which can take you up to the passenger deck. This is really important so that your vehicle is not blocked in leaving you unable to get out. It is generally not permitted to remain on the car deck on sea crossings. Staff will assist you from the car deck to the passenger deck.
If you are travelling on foot, you will be assisted to the priority seating area.
Toilets
There will generally be accessible toilets at the port or harbour and in many cases also on board – if necessary check when booking exactly what the facilities comprise, and where they are.
Some ferries only have accessible toilets on the car deck which cannot be accessed during the voyage. It is important to check what is available.
Assistance Dogs
There is no problem travelling with an assistance dog, but you should let the ferry operator know when you book and check with them where there are dog toileting/spending areas at the port or harbour and on board.
There may be a Transport Hub near you which could help and offer advice and guidance.