The latest Powered Wheelchair and Mobility Scooter (PWMS) training event took place at the QEF Assessment Centre in Carshalton. The session formed part of our national initiative to improve road safety and ensure that customers receive the right advice and support when purchasing or hiring powered mobility vehicles.
The free training process involves two online modules, followed by a practical half-day workshop at a Driving Mobility assessment centre. During the in-person session, participants engage in desk-based learning as well as hands-on product training, both aimed at promoting safer mobility and ensuring that customers feel confident and well-supported.
This most recent event in Carshalton was attended by a wide range of mobility retailers, each keen to develop their skills and deepen their understanding of customers’ needs. The feedback from delegates was overwhelmingly positive:
“Fantastic course, allowing for a better understanding of the cognitive issues of ageing.”
— Billy Hunter, Manager, Sun Mobility, Reading“The course reassured me that we do a good job — but it was really good to have some conditions explained practically to gain a better understanding.”
— Jenny Richardson, Business Manager, M & J Mobility, Southampton“Very informative. I have over 30 years’ experience in assessing powered wheelchairs, and I learned invaluable information.”
— Matt James, Director, Precision Rehab Ltd, Hampshire“Very useful to have a more clinical approach to assessing customers’ needs.”
— Spencer Hadden, Sales Director, Orange Badge Mobility, Lewes
All retailers who complete the training receive a certificate and become an accredited PWMS retailer, recognised by Driving Mobility and the Department for Transport. This not only demonstrates their commitment to customer safety and independence but also reassures the public that they are purchasing from trusted, knowledgeable providers.
We would like to express our gratitude to QEF for hosting the event, as well as to the retailers for their enthusiastic participation and commitment to improving standards within the industry. Together, we can assist more individuals in maintaining their mobility, safety, and confidence.
Find a PWMS Retailer and apply for the course
Learn more about and apply for PWMS training or find your nearest PWMS retailer. Alternatively, find your nearest Driving Mobility assessment centre.